Refund policy
Satisfaction Guarantee: If you are not completely satisfied with a training program or feel you need further training, FITI will allow you to retake the course at no extra cost. However, you will be responsible for covering any personal travel-related expenses.
Refund Policy: Students wishing to cancel or terminate their enrollment must notify FITI in person, phone or in writing. All refunds will be made based on FITI’s cancellation and refund policy regardless of whether written notice is provided.
All refunds will be made according to the following refund schedule:
The institution will refund any student payment collected by the school: when the institution does not accept the applicant, if the applicant cancels within three (3) business days after signing the enrollment agreement and has not attended any workshops, or if the applicant cancels before the first workshop, or if the applicant never attends (no-show), except for the registration fee ($150.00 which is non-refundable) and any institutional charge applicable for materials given to students such as books and supplies, kits, uniform, and ID, which are not returnable because of use. Refunds due to the student will be made within thirty (30) calendar days of the program starting date or the date of cancellation, whichever is the earliest.
Workshop Cancellation Policy:
Florida International Training Institute reserves the right to:
a. Cancel classes and workshops for which there is insufficient enrollment.
b. Close a class or workshop when it has reached enrollment limit.
c. To make any schedule changes as necessary, such as time, days, and instructor.
In the event of cancellation, the institution will notify each registrant by email and issue a full refund. FITI is not responsible for any other related expenses.
If a course is canceled and not offered, the applicant/ student will receive a full refund within ten business days. If a course is postponed, the applicant/ student will receive full credit for all modifications.
FITI reserves the right to refuse registration from any individual or group for any reason, other than for reason's based on race, religion, gender, or ethnicity. FITI reserves the right to refuse registration from any attendee or remove a disruptive attendee from an event, without refund. The registration fee charge will appear on your credit card statement as Florida International Training Institute By paying the registration fee to FITI, you agree to the terms and conditions set forth herein.
Complaint and Dispute Resolution: If you are dissatisfied for any reason and did not express your concerns during the program, we urge you to reach out to FITI promptly so we can help address and resolve the issue.
If you choose to initiate a charge-back with your credit card before contacting a FITI representative to resolve the issue, the matter will be referred to our legal department. In such cases, no refund will be issued, and you will be barred from registering for any future programs, educational events, or related activities hosted by FITI or its affiliates, both within the U.S. and internationally. By agreeing to these terms and conditions, we ask that you uphold the agreement, as we do.
Force Majeure: Neither party will be held responsible for any failure or delay in performance caused by events such as war, hostility, sabotage, natural disasters, pandemics, or outages of electricity, internet, or telecommunications not caused by the affected party, as well as government restrictions (including the denial or cancellation of any export, import, or other licenses), or any other events beyond the reasonable control of the obligated party. Both parties will make reasonable efforts to mitigate the impact of such force majeure events. This section does not exempt either party from taking reasonable steps to follow disaster recovery procedures or relieve you from the obligation to pay for Products and Service Offerings that have been ordered or delivered.